Your privacy is important to us and we want to offer a transparent policy to help you better understand the personal data we collect. Please read the following carefully to understand our practices regarding your personal data.


This policy applies to information held about visitors and prospective visitors, suppliers and prospective suppliers, contacts and all other persons about whom London Gallery Weekend holds information. By ‘information,’ we mean personal information about you that we collect, use, share and store. The policy also describes how we use the data (which may include your personal information) we collect from you through our digital properties (“Site”), when you book to attend an event or when you view or interact with London gallery Weekend content on our online channels, when you attend our events in person, and when you otherwise interact with London Gallery Weekend, including our social media, marketing and surveys (collectively our “Services”).


Like any company, we use a variety of third party businesses and partners to market and provide our Services to you. Third parties we partner with support our operations so we can provide the best experience to you.


In this policy, “we,” “us,” and “our” means London Gallery Weekend CIC (trading as London Gallery Weekend), a company registered in England and Wales with one registered office London Gallery Weekend, “you” means the individual (to whom the information relates) and “venues” means either a London Gallery Weekend participating gallery or a venue hosting one of our events.


We are subject to the General Data Protection Regulation (applicable across the European Union, including in the United Kingdom) and the Data Protection Act 2018. 


Privacy policy contact information: 

London Gallery Weekend CIC
Email: [email protected]


This policy covers:


  1. What personal data we collect

  2. How we collect personal data

  3. How we use your personal data

  4. Contact and interaction with you

  5. Legitimate interests

  6. Sharing personal data

  7. How long we keep your personal data for

  8. Links to other websites

  9. Cookies and similar technologies

  10. Transferring information outside the UK and Europe

  11. Security

  12. How to contact us

  13. Changes to the policy



1. What personal data we collect 

The personal data we collect includes:


  • Your contact information such as your name, email address, telephone number and address

  • Information related to your interest in, and attendance of London Gallery Weekend and our events

  • Information you give to us in person at London Gallery Weekend or our events

  • Information you give to one of our of our events at one of our venues

  • Only if required, your payment details and financial data i.e. your bank name, account number and sort code, if we need to make a payment to you


2. How we collect personal data


The personal data we collect directly from you is:


  • Information you give to us via our website, applications, and other digital channels by signing up, filling out forms, commenting, or otherwise engaging with our services

  • Information you give to us when you subscribe to emails and/or newsletters

  • Information you give to us when you partake in one of our initiatives

  • Information you give to us when you book into an event via us or a third party online

  • Information you give to us when you attend London Gallery Weekend or one of our events (e.g. ticket scanning);

  • Information you give to us when you communicate with us by email or phone

  • Information you give to us when you request support for any of our Services

  • Information you give to us when you interact with our Social Media accounts

  • Information you give to us if you participate in a survey


Information we collect from other sources:


We work closely with third parties (technical service providers, ticketing providers, advertising networks) and may receive information about you from them. Depending on the relationship and activity, they will provide us with certain information. In some cases, third parties also provide us with information that help us keep track of bookings, address technical or logistical issues, prevent fraud, or keep our community safe from security threats. 


Some of our key partners, who we receive data from and may share some data with include:


  • Event Partners and Sponsors, including Galleries that participate in London Gallery Weekend who we work with to host or co-host our events

  • Media and Digital Content partners, who we partner with to share content

  • Event booking providers who issue tickets and passes our events

  • Venues which host our events and provide marketing related to our events


We may also receive and display information and content which you make publicly available on your social media account, such as when you post using one of our hashtags.


3. How we use personal data


We use your personal data to:


  • Provide you with information about London Gallery Weekend

  • Communicate with you about specific events or initiatives which may interest you

  • Provide you with information about one of our Partners or their events


4. Contact and interaction with you


If you sign up to our newsletter, complete a form on our website, attend London Gallery Weekend or one of our events, you are giving us permission to store data about you and interact with you to provide the information you requested. Contact can take place over the phone, email or through social media.


You can opt out at any time by either using an unsubscribe link or by replying to one of our emails with the word ‘DECLINE’.  We will action any opt out request from you with immediate effect.


5. Legitimate interests


We use your data to respond to your enquiries and provide you with information that we believe you would like to receive about our events (the lawful basis for this is “legitimate interest”).


Where our processing is based on the grounds of legitimate interests described above, those legitimate are:


  • Collecting your name and email address to invite you to an event or be part of a London Gallery Weekend initiative

  • To make sure you receive updated information on our activities and events

  • To provide you with information you have requested


6. Sharing personal data


Except as expressly set out in this policy we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


The personal information you provide to us may be shared with third party companies, agents, contractors, service providers or affiliated companies if this is necessary to provide you with our art work or services, respond to your inquiries or for any of the purposes described in this policy.


We may also share your personal information with:


  • Law enforcement agencies, other governmental agencies or third parties if we are required by law to do so

  • Any other business entities, should we plan to merge with or be acquired by that business entity, or if we undergo a re-organisation with that entity

7. How long we keep your personal data FOR


We will only keep the information we collect about you for as long as required for the purposes set out above or as required to comply with any legal obligations to which we are subject. This will involve us periodically reviewing our files to check that information is accurate, up-to-date and still required.


8. Links to other websites


Our website may contain links to other sites, including via our social media buttons. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites and a link does not constitute an endorsement of that website. Once you link to another website from our website you are subject to the terms and conditions of that website, including, but not limited to, its internet privacy policy and practices. Please check these policies before you submit any data to these websites.


Certain features of our site will allow for social networking. You should ensure when using these features that you do not submit any personal data that you do not want to be sent, collected or used by other users, such as your profile details or email address.

9. Cookies and similar technologies


Cookies are small data files that allow a website to collect and store a range of data on your desktop computer, laptop or mobile device. We use cookies and similar technologies (e.g. tags) on our website to distinguish you from other users, helping us to personalise and improve your experience of our website.


We use cookies to:


  • Understand how our website is being used, for example, by telling us if you get an error message when you browse

  • Understand and save your preferences and contact details so you do not have to submit this information twice

  • Measure the effectiveness of our marketing communications, for example by telling us if you have opened an invitation or mail out we have sent you

  • Help us compile data about site traffic and site interaction so that we can offer better site experiences and tools in the future such as trusted third-party services, like Google Analytics, that track this information on our behalf


Some cookies are necessary so you should not disable these if you want to be able to use all the features of our website. You can disable cookies but this may affect your full experience of the website.


10. Transferring information outside the UK & Europe


Your personal information may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") and may also be processed by staff operating outside the EEA who work for us, or for one of our service providers.


When we, or our permitted third parties, transfer your information outside the European Economic Area, we or they will impose obligations on the recipients of that data to protect your information to the standard required in the European Economic Area or otherwise require the recipient to subscribe to international frameworks intended to enable secure data sharing.  In the case of transfers by us, we may also transfer your information where:


  • The transfer is to a country deemed to provide adequate protection of your information by the European Commission

  • Where you have consented to the transfer


11. Your Rights


At any time, you have the right to:


  • Request access to or a copy of any personal data which we hold about you

  • Rectify your personal data, if you consider that the information we are holding is inaccurate

  • Ask us to delete your personal data, if you consider that we do not have the right to hold it

  • Withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent)

  • Ask us to stop or start sending you marketing messages as described above in the marketing section

  • Restrict processing of your personal data

  • Data portability (moving some of your personal data elsewhere) in certain circumstances

  • Object to your personal data being processed in certain circumstances

  • Not be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data 


Any request from you for access to or a copy of your personal data must be in writing and we will endeavour to respond within a reasonable period and in any event within one month in compliance with data protection legislation. We will comply with our legal obligations as regards your rights as a data subject.


We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, do let us know if any of your personal details change by sending a message to the following email address: [email protected].


12. Security


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable electronic and managerial procedures to safeguard and secure the information we collect online.


13. Changes to the policy

We reserve the right to change this policy at any time. Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our policy.


Last updated:  18 January 2024